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外贸中的开发信应该注意什么
来源:中国丙纶网 - 中国纤维网旗下网站 添加人:service4 添加时间:2018-8-17

    

在外贸中开发信是与客户沟通的一个重要手段,一封好的开发信可以让用户眼前一亮更好的建立合作。那我们在写开发信的时候应该注意什么呢?

首先我们应该确定的必然是明确这封开发信应该写的是什么,开发信本来就是给国外客户介绍公司产品、服务和公司在竞争过程中的优势。开发信的主题明确可以给对方一个很好的印象,毕竟 在国外每个人都会有很多很多的工作,他们每天都会有很多邮件需要处理,因此在每封邮件花的时间并不会太长,他们所需要的就是言简意赅,快速的吸引客户注意力并且能让客户快速会意是快速拉近两者之间关系的一个重要手段。

除了明确主题之外,在写开发信的时候应该注意行文规范,尽量使用简单的语句,世界上最好的语言就是用最短的话表述出最佳的意思就可以了。我们在写开发信的时候为了能让客户快速了解整篇文章所表达的观点能用一句话说清的坚决不用两句,能用一个字说明的坚决不用两个。相信大家也都不愿意读那些又臭又长的流水文,客户也是一样的,所以大家在写开发信时务必注意。

Dear Mr. Jones, We understand from your information posted on Alibaba.com that you are in themarket for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely John Roberts

我们还要注意一下在写开发信时候的语气,我们在阅读邮件时必然是比较枯燥乏味的,想一想每天读着上百封的邮件,全都是枯燥乏味的语调,相信是我们也会烦躁的。因此我们应该注意在邮件中在保证文章规范化的同时也应注意其活泼性。正所谓团结紧张,严肃活泼。正规文件也不一定要死板和千篇一律。我们用一些活泼的语言其实可以更好的让客户在烦躁的工作当中得以放松,这对双方来说都是好事,你的开发信吸引到了他,他也在完成工作的基础上也有了好心情。

Dear Mr. Jones: We have received your letter of 9th April showing your interest in our completeproduct information. Our product lines mainly include high quality textile products. To give you ageneral idea of the various kinds of textiles now available for export, we haveenclosed a catalogue and a price list. You may also visit our online companyintroduction at which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity towork together with you in the future. Sincerely

除了这些我们在写开发信时候的技巧意外,还有一些大忌我们必须注意,在写开发信时必须要注意语气,刚才在上面说我们可以采用活泼的语言,但活泼并不意味着可以肆无忌惮,庸俗,污秽之言万万不可出现在开发信这样的正规文件内。一些特别口头化的东西也不行,因为这是对对方的一种不尊重,对方可能会认为你是在糊弄他。这是在外贸中的大忌。因为在写开发信的时候双方可能都没见过面,彼此的第一印象尤为重要。这不仅仅关乎到这次合作是否成功,更关系到以后的发展。

在写外贸信时很容易犯长篇大论介绍自己公司优秀事迹的错误,要记住别人公司要的不仅仅是看你的公司的优秀事迹,要对客户有针对性的进行进攻。开发信中写出客户最想要知道的,过分的描述自己公司的优势在对方看来你们是不踏实的总是把自己的丰功伟绩挂在嘴边不懂得脚踏实地的做事。在开发信中尽可能的突出自己的优势,这种突出是针对性的,让对方第一点就认定你就是他们所欲要的。展现出别人没有的优点也是在写开发信中的一个技巧。在别人都没有这种优势时,你有你就是赚到了。

Dear Mr. Jones: We have refreshed our online catalog at and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you forclose inspection. We will keep you informed on our progress and look forward to hearing from you. Sincerely

还有一些小细节我们都应该注意到,时刻谨记细节决定成败,你在发送开发信时候的时间也是非常重要的,选在对方刚开始工作不久时候发送是最好的,这样对方可以第一时间收到并且回复你。如若你发送的时间是晚上,到白天时候对方看见的时候可能已经被很多封邮件埋没了,这是一个小细节,但可能关键时候就会决定最后的结果。多多关注客户的有关信息在小细节中体现出来,对方可以很明显的看出,这些小细节可以体现出你的真诚这样就可以更好的达成合作。

要记住外贸开发信是为了让人读懂,用简单的语言表达清楚就可以了。但外贸开发信写的要注意英语语法的使用,万不可用中国式英语,很可能会让对方产生歧义,进而导致合作失败。并且这也是对对方的不尊重。

Dear Sir or Madam: We know that you are exporters of textile fabrics. We would like you to send usdetails of your various ranges, including colors and prices, and also samplesof the different qualities of material used. We are volume dealers in textiles and believe there is a promising market inour area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allowon purchases of quantities of not less than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco. Sincerely

总结来看,在写外贸开发信时我们要明确主题,精炼语言,注意细节,关注客户,表达诚意,尊重双方隐私。倡导合作共赢精神是写好开发信的关键所在。切记不可长篇大论,给人一种厌烦感。注意行文规范,减少书面用语,避免不规范用词,给客户一个好印象。这样才可以写出好的开发信。